At https://fromsatelite.com, customer satisfaction is our priority. Please review our refund policy below:
Subscription Refunds:
Refunds for subscription fees are available within 7 days of the initial purchase or renewal if the service remains unused.
Partial refunds for ongoing subscriptions are not available after the 7-day window.
Promotional Offers:
Subscriptions purchased at discounted rates or as part of promotional offers are non-refundable
Technical Issues:
If service interruptions or technical issues occur due to our platform, contact our support team for assistance. Refunds may be issued at our discretion after an investigation.
Cancellation Policy:
Customers can cancel subscriptions at any time. Access to the service will continue until the current billing cycle ends, with no pro-rated refunds.
Contact for Refund Requests:
For refund inquiries, please contact our customer service team at contact@fromsatelite.com. Provide your account details and reason for the request to expedite processing.
We reserve the right to modify this refund policy without prior notice. For questions, contact us anytime.